Privacy Policy

This privacy notice explains the privacy practices followed at Robco GPS, hereinafter referred to as “Robco GPS”, “We”, “Our” or “The organization”. This privacy notice is applicable to information collected via this web site and other sources – both online and offline.
A brief overview of the information contained in this privacy notice is as follows:


What personally identifiable information is collected from you through the web site and other sources?

How personal data is used and with whom it may be shared?

What are the legal rights/privacy rights available to you regarding the use of your data by Robco GPS?

How to exercise your Privacy rights with respect to your personal data processed by Robco GPS?

How you can correct any inaccuracies in the information Robco GPS has about you.

Types of Personal data we collect, use and share

We may collect a wide variety of personal data including but not limited to:

  1. Name

  2. Email address

  3. Postal Address

  4. Company name

  5. IP address

  6. Browser cookies

How do we get personal information?

We collect Personal Data about you when you provide such Personal Data directly to Robco GPS, when third-party businesses such as our partners or service providers provide us with Personal Data about you, or when Personal Data about you is automatically processed in connection with your use of services of a customer of Robco GPS.

Information collected directly from you:


Robco GPS receives Personal Data directly from you when you provide us with such data, including but not limited to the list mentioned under section “Types of personal data we collect, use, share”

Why do we store personal information?

We collect and process the above categories of Personal Data due to contractual necessities so that we can provide the Services
to. For example, we cannot identify you as an individual and provide your genetic data to your healthcare provider, if you do not provide us with your first, last name and email address.


When we process Personal Data due to contractual necessity, failure to provide such Personal Data will result in your inability to use some or all portions of the Services provided by Robco GPS.

We may also collect user content from you when you provide it to us. For example, Robco GPS's website allows you to provide us with your personal details like name and designation and other contact details like email address, phone number so that we can reach out to you. By sharing this user content through a website, you are choosing to disclose any Personal Data included in such content to us, and we do not have control over your decision. We process user content, including any Personal Data included in any such user content, on the basis of our legitimate business interest in providing you with the Services.


We also use the Personal Data we collect directly from you to operate, improve, understand and personalize our Services based on
our legitimate business interest in operating our Services in a way that benefits us and our users.
For example, we use the Personal Data to:


– Create and manage user profiles for Robco GPS's service

– Communicate with you about the Services

– Contact you about Service announcements, updates or offers

– Provide support and assistance for the Services

– Personalize website content and communications based on your preferences

– Meet contract or legal obligations

– Respond to user inquiries

– Fulfill user requests

– Comply with our legal or contractual obligations

– Resolve disputes

– Protect against or deter fraudulent, illegal or harmful actions


Information we receive from third party sources:

Some third parties provide us with Personal Data about you, such as the following:


–Account information for third party services: If you interact with a third party service which use Robco GPS's Services, such as if you use a third party service to log-in to our Services (e.g., Facebook Connect), or if you share content from our Services through such third party service, the applicable third party service will send us certain Personal Data if the third party service and your account settings allow such sharing. We process this Personal Data based on our legitimate business interest of personalizing and optimizing the Services to improve user experience.


–Information from our advertising partners: We receive information about you from some of our service providers (e.g., LinkedIn, Google, Facebook, Instagram, native ad networks) who assist us with marketing or promotional services related to how you interact with our websites, applications, products, services, advertisements or communications. We process this Personal Data based on our legitimate business interest in providing direct marketing about our products and services.


Information we automatically collect when you use our Services:

Some Personal Data is automatically collected at our servers when you use our Services, such as the following:

– IP address

– Device identifiers

– Web browser information

– Page view statistics

– Browsing history

– Usage information

– Cookies and other tracking technologies (e.g. pixel/tags)

– Location information (e.g. GPS data, IP address, zip code )

– Log data (e.g. access times, hardware and software information)


We process the aforementioned Personal Data based on the following legitimate business interests:


– Network security

– Personalization of web content

– Web analytics

Safeguards to store personal information

Robco GPS understands the importance of protecting your personal information from unauthorized access and use and is committed to protect the data privacy of the information we process by deploying appropriate technical and organizational measures based on the type of Personal Data and applicable processing activity.

Your Privacy Rights

1. Right to be informed

Individuals, in certain jurisdictions, have a right to be informed about the collection and use of their personal data. Robco GPS provides such individuals with the information about the purposes of processing personal data, how long the personal data is supposed to be stored and whom it will be shared with. If Robco GPS obtains personal data from sources other than the individual, (to whom the personal data belongs to) we will provide such individuals with the privacy
information acquired within one month of acquiring such information.


2. Right of access

Individuals have the right to receive a copy of their personal data. Robco GPS allows individuals to exercise their right of access to their personal data by responding to such requests within a reasonable time period.


3.Right to rectification


Individuals can request to rectify inaccurate and incorrect personal data about them. While Robco GPS strives to maintain accurate records, any inaccurate personal information can be brought to our notice to be corrected


4. Right to erasure


The right to be forgotten, as it is also known as, allows individuals to request deletion of their personal information. Considering other legal obligations like contractual necessities, we respond to data erasure requests and fulfil them


5. Right to restrict processing

Under certain circumstances, you may have the right to request Robco GPS to stop processing your personal data while allowing us to just store your personal data.


6. Right to data portability


Robco GPS provides your personal data in a format that is suitable to be used across different systems.


7. Right to object

Robco GPS honors your right to object to the processing of your personal data, provided that we do not have a compelling reason not to do so.

Exercising your privacy rights

Natural persons, living in certain jurisdictions with specific privacy rights, can exercise their privacy rights by writing to Robco GPS's privacy office at support@robcogps.com.

How to complain?

If you have any concerns regarding our privacy practices or about exercising your Data Protection rights, or any specific grievance that needs to be addressed with respect to your privacy rights, you may complain to us here – support@robcogps.com.

ANSWERS TO POPULAR QUESTIONS

What is the Prism Tracking System

Designed and built as the most adaptable platform on the market, Robco GPS deploys the Prism™ GPS Tracking System. The portal combines the power of a cellular-based GPS tracking system and wireless networking capabilities that seamlessly track mobile vehicles and monitor high-value remote assets.

How Does Prism GPS Work?

GPS stands for Global Positioning System. Each Geo-Trax™ device has a small antenna that receives signals from a constellation of 32 GPS satellites. Using the timing of signal reception from multiple satellites, the device calculates its own position, speed and elevation. Civilian GPS signals are transmitted free-of-charge by the U.S. Government. Each Geo-Trax™ device combines an integrated GPS receiver and a wireless modem. The radio transmits GPS-calculated positions back over a wireless network. Location and course data is then uploaded to the Network Operations Center servers. Authorized users monitor vehicle movement on maps and reports displaying route information, stop location/ duration and other valuable information.

Is Your System Appropriate For Any Size Fleet?

Yes. The Prism™ System does not require any out-of-pocket investment in servers or related GPS tracking software. Our systems are equally cost-effective for one vehicle to one million, and a rapid ROI is a virtual certainty!

What Will It Cost To Start Tracking My Vehicles?

Good question. All of our competitive pricing is clearly advertised on each respective device and service plan page. We always offer volume discounts, so please contact us today at (937) 790-0077 if you happen to have questions. We look forward to hearing from you!

What Hardware or Software Is Required?

The hardware consists of one of our Geo-Trax™ devices installed within each mobile or fixed asset you want to track. If wired into a vehicle, negligible power would be drawn from the vehicle’s own electrical system. If the selection were a wireless Geo-Trax™ solution, the device would operate on its own internal rechargeable battery or extended battery pack. The device will consist of an integrated GPS tracking receiver, antenna, plus a wireless data radio module connected to a cellular antenna. Software (SAAS) is a secure suite of web pages, that we provide, accessible to authorized users only, available on any PC running Microsoft Internet Explorer 8.0 or later. The Prism™ System is also accessible through most web-enabled iOS and Android mobile devices. No other hardware or software is required.

How and When Do You Ship?

Inventory fluctuates. We strive to ship most packages on the same day by UPS Ground (3-7 Days). If a faster UPS shipping method is preferred, that option can be selected during online checkout. This would allow the shipment to be tracked and insured for loss or damage. In certain select cases, we might also offer shipping via USPS. However, this is the exception, not the rule. Please call (937) 790-0077 if postal shipping is desired. Due to UPS weekend and holiday restrictions, we WILL NOT be able to offer delivery on those specific days. We DO NOT ship via FedEx. We apologize in advance for any inconvenience.

ANSWERS TO POPULAR QUESTIONS

What is the Prism Tracking System

Designed and built as the most adaptable platform on the market, Robco GPS deploys the Prism™ GPS Tracking System. The portal combines the power of a cellular-based GPS tracking system and wireless networking capabilities that seamlessly track mobile vehicles and monitor high-value remote assets.

How Does Prism GPS Work?

GPS stands for Global Positioning System. Each Geo-Trax™ device has a small antenna that receives signals from a constellation of 32 GPS satellites. Using the timing of signal reception from multiple satellites, the device calculates its own position, speed and elevation. Civilian GPS signals are transmitted free-of-charge by the U.S. Government. Each Geo-Trax™ device combines an integrated GPS receiver and a wireless modem. The radio transmits GPS-calculated positions back over a wireless network. Location and course data is then uploaded to the Network Operations Center servers. Authorized users monitor vehicle movement on maps and reports displaying route information, stop location/ duration and other valuable information.

Is Your System Appropriate For Any Size Fleet?

Yes. The Prism™ System does not require any out-of-pocket investment in servers or related GPS tracking software. Our systems are equally cost-effective for one vehicle to one million, and a rapid ROI is a virtual certainty!

What Will It Cost To Start Tracking My Vehicles?

Good question. All of our competitive pricing is clearly advertised on each respective device and service plan page. We always offer volume discounts, so please contact us today at 860-798-9282 if you happen to have questions. We look forward to hearing from you!

What Hardware or Software Is Required?

The hardware consists of one of our Geo-Trax™ devices installed within each mobile or fixed asset you want to track. If wired into a vehicle, negligible power would be drawn from the vehicle’s own electrical system. If the selection were a wireless Geo-Trax™ solution, the device would operate on its own internal rechargeable battery or extended battery pack. The device will consist of an integrated GPS tracking receiver, antenna, plus a wireless data radio module connected to a cellular antenna. Software (SAAS) is a secure suite of web pages, that we provide, accessible to authorized users only, available on any PC running Microsoft Internet Explorer 8.0 or later. The Prism™ System is also accessible through most web-enabled iOS and Android mobile devices. No other hardware or software is required.

How and When Do You Ship?

Inventory fluctuates. We strive to ship most packages on the same day by UPS Ground (3-7 Days). If a faster UPS shipping method is preferred, that option can be selected during online checkout. This would allow the shipment to be tracked and insured for loss or damage. In certain select cases, we might also offer shipping via USPS. However, this is the exception, not the rule. Please call (937) 790-0077 if postal shipping is desired. Due to UPS weekend and holiday restrictions, we WILL NOT be able to offer delivery on those specific days. We DO NOT ship via FedEx. We apologize in advance for any inconvenience.

1,000+

Active Users

56+

Countries

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★★★★★

"RL3 GPS offers one of the BEST fleet management software I've ever seen in the market!"

David M.

Global Sales Executive

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★★★★★

"Great tracking software with all the required functionalities that really works! In addition, quick and friendly support that helps with your challenges immediately"

Sarunas L.

Operations Manager - Transportation

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★★★★★

"RL3 support guys are trustworthy and reliable, along with powerful software. Tracking our fleet has never been easier"

Ifeanyi B.

CEO - Delivery Company

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From the heart of Cincinnati to the bustling construction sites of Columbus, Robco GPS understands the commercial pulse of Ohio. Our tracking solutions are designed with the industrial and commercial sectors in mind, ensuring that your assets, from vehicles to vital equipment, are monitored with the utmost precision.

LET'S CHAT!

6236 Otter Creek Drive

Middletown, OH 45042

(937) 790-0077

From the heart of Cincinnati to the bustling construction sites of Columbus, Robco GPS understands the commercial pulse of Ohio. Our tracking solutions are designed with the industrial and commercial sectors in mind, ensuring that your assets, from vehicles to vital equipment, are monitored with the utmost precision.

LET'S CHAT!

6236 Otter Creek Drive

Middletown, OH 45042

(937) 790-0077

© 2024 ROBCO GPS, All Rights Reserved

© 2024 ROBCO GPS, All Rights Reserved